Terms and Conditions

Bradley at Bridge End checkout is handled safely and securely by PayPal. See here for more information.


We aim to despatch your goods within 3 working days from receipt of your order (subject to stock availability) but we'll try to get it done the next day if we can of course!

UK Delivery charges are £4.00 for orders under twenty pounds and free within the United Kingdom after that.

International shipping costs will be calculated for each order from overseas and we will contact you via PayPal to let you know what the options are.

Stock availability

We aim to always have items in stock, however there may be occasions when an item is not available after ordering and we will inform you as soon as possible that this is the case.

Returns Policy

We want you to be absolutely delighted with your purchase but understand that sometimes you may wish to return an item and we aim to keep the process as simple as possible. If for any reason you are not happy please return it to us, in the original packaging, within 10 days of receipt and we will give you a full refund or exchange, provided the item is unused and in perfect condition.

If an item is damaged, or not as ordered, please inform us with 48 hours of receipt and we arrange a refund for the postage as well as the item itself

We strongly advise goods are returned by registered post and you obtain proof of posting, as we cannot accept responsibility for items lost or damaged in transit. We will process all refunds within 7 days.

Bradleys at Bridge End

Bridge End House, Hexham, Northumberland, NE46 4NU

Tel/Fax: 01434 220044

Email: info at bridgeend.co.uk

Privacy Policy

All personal information collected through this website will be held securely and we will protect your personal data. New Horizons complies fully with the Data Protection Act 1998; we will not disclose your information to any third parties or redistribute it in any way.


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Data protection

We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.